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KAITLYNN A. MERVINE
(570)449-4323
OBJECTIVE
A position in the professional writing field with intersections in digital media, literacy studies, and/or language.
QUALIFICATIONS
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Collaborative team member with necessary communication skills
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Organized, with time management skills
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Maintains the critical thinking skills essential for quality service
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Knowledgeable in the content area
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Personable, with close attention to detail in a work environment
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Customer service experience
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Reliable attendance in professional and personal settings
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EDUCATION
B.A. Kutztown University of Pennsylvania May 2018
Major: English
Dual Minor: English/ Professional Writing & Women’s and Gender Studies
GPA: 3.89
HONORS
ADP President’s Club July 2019
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Fiscal year 2019 quota achieved at 224.50%
William J. Berkowitz Memorial Scholarship Recipient Fall 2016-Spring 2018
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PROFESSIONAL DEVELOPMENT
Career Success Certificate Program April 2018
Kutztown University Composition Conference April 2018
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WORK EXPERIENCE
Cintas Corporation
Sales Representative Frederick, MD
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Generate revenue and meet sales targets March 2020-Present
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Develop and qualify leads within a respective territory
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Drive additional sales opportunities through cold-calling and lead generation campaigns
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Gather and utilize business intelligence on prospects to support sales calls, product presentations, and producing new business
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Pura Vida Bracelets Pottsville, PA
Brand Representative January 2019-Present
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Promote jewelry across social media platforms
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Increase sales and brand presence
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Automatic Data Processing Inc. Allentown, PA
Internal Sales Representative May 2018-March 2020
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Help companies implement HR, payroll, and tax filing solutions to increase revenue
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Promote services to exiting, midsized-payroll clients
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Liaise strategically between departments based on each unique client need
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Collaborate with both internal and external customers, establishing and maintaining good customer relations
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Weis Markets
Customer Service Desk Associate Kutztown, PA
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Promote products/various conflict resolutions and assist in phone calls to the store August 2015-July 2018
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Organize front-end scheduling and paperwork necessary for store functions
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Manage proper procedures to open and/or close the store
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Certification in Responsible Alcohol Management Program as of July 9, 2017
Front End Monitor/Cashier Pottsville, PA
April 2014-August 2015
CAMPUS LEADERSHIP & INVOLVEMENT
Member, Triota Women’s Studies Honor Society April 2018-Present
Featured, Shoofly Literary Magazine May 2016-April 2018
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Published in annual student-run fiction, poetry, and drama magazine
Member, Phi Kappa Phi Academic Honor Society February 2018-Present
Member, Gamma Sigma Alpha National Greek Academic Honor Society March 2017-Present
Member, The National Society of Leadership and Success December 2016-Present
Treasurer, Theta Phi Alpha Gamma Gamma Fraternity April 2015-Present
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Coordinate campus relations with the recruitment committee
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Uphold bylaws as Sophomore Standards Board Representative
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Promote scholastic achievement as Academic Excellence Chairman
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Follow recommendations from the National Leadership Training Seminar
Member, Kutztown University Honors Program Fall 2014-Fall 2017
VOLUNTEER WORK
Glenmary Home Missioners Spring 2015-Spring 2018
Grandma’s Gifts Fall 2015-Fall 2017
Kutztown Community Partnership Spring 2017
KUBOK: Kutztown University/Borough of Kutztown Police Department Neighborhood Watch Program Spring 2016
Kutztown University Move-In Day Fall 2015